Visiting this website does not mean you are obliged to provide any information. Should you provide any personal information, the data collected on this website shall be treated fairly and lawfully, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, dated 27 April, on General Data Protection (hereinafter “GDPR”) and other applicable legislation.
In compliance with the provisions of Article 13 of the GDPR, we inform you of the following:
Data Controller
GRUPO ADLER AMEISE S.L. (hereinafter “BirdGard Iberia”), with registered office at Calle Luis I 56-58, Oficina 1, 28031 Madrid, and contact telephone number +34 91 489 10 49.
What do we do with your data?
"New Customer" function
The main purpose of the "New Customer" function is the management of registered users on our website, as well as the sending of advertising related to the products marketed by BirdGard Iberia.
BirdGard Iberia ensures the confidentiality of the data provided and guarantees that it will never be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary for the provision of the required service and it will only be used for this purpose.
"Purchase" function
The main purpose of data processing in the "Purchase" function is to maintain the contractual relationship with our customers, facilitate the processing of orders, carry out statistical studies, and send advertising related to the products marketed by BirdGard.
"Newsletter" function
The main purpose of data processing in the "Newsletter" function is to send a newsletter and customer references related to the products in our catalogue.
BirdGard Iberia may use said data to inform about future promotions, offers and other commercial actions in cases in which you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.
"Contact Form" function
The main purpose of data processing in the "Contact Form" function is to collect data to be able to meet your contact or support request.
"Return Warranty/Manufacturer's Warranty" function
The main purpose of data processing in the "Return Warranty/Manufacturer's Warranty" function is the management of the RMA (Use of your product's warranty). Your data can be communicated to the manufacturers, in the case of damaged or defective products.
Information collected to improve the website
To improve our services and the browsing and purchasing process, we analyse our online store. This information is confidential and only used to improve the security and operation of our online store and for statistical purposes.
Legal basis of the processing
For the registration, purchase and management of the warranties, the basis of the data processing will be the fulfillment of the purchase contract or the requirements of the pre-contractual relationship.
For the sending of commercial information, we will base the data processing on your consent, although if you are already a customer we can send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent given for the communication of data to third parties is revocable at any time, without retroactive effects.
Recipients
During the purchase process, your data may be communicated to the following recipients:
- Banks for the payment of purchases by Card, Bizum or PayPal.
- The Office of Consumers and Users in the event of claims.
- Manufacturers, in case of warranties or repairs, or shipment of orders.
- The transport companies responsible for sending the orders.
- Government Bodies to which we must provide information to comply with our legal obligations.
- In other legally determined cases, e.g., to assist law enforcement.
To send newsletters we may use the Mailchimp tool that belongs to the American company The Rocket Science Group, LLC. This would entail an international transfer of your data to provide this service only. This company adheres to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.
The use of Mailchimp is not a disclosure of data, as the data is solely and exclusively used by this platform to send newsletters and always with your consent.
BirdGard Iberia ensures the confidentiality of the data provided and guarantees that it will never be transferred for any other use without your prior and express consent. We will only ask you for the data necessary for the provision of the required service and it will only be used for this purpose.
Rights of the interested parties
As an interested party, you have the following rights:
- Access: You can request information about the stored personal data that concerns you.
- Rectification: You can request that inaccuracies in your personal data be corrected.
- Deletion and Limitation: You can request the deletion or limitation of the processing of your personal data.
- Portability: You can request that your personal data be made available to you in a structured, current and machine-readable format.
To do this, you must write to the address Calle Luis I 56-58, Oficina 1, 28031 Madrid, attaching a copy of your DNI [National ID Doc.] or an equivalent ID document. You can also use our contact form or send an email to info@birdgard.es.
You also have the right to file a claim with the data protection authorities (Spanish Agency for Data Protection). However, we encourage you to contact us to resolve any questions related to your data.
Data quality
As a user you must guarantee the veracity, accuracy, authenticity and validity of the personal data that you have provided us.
Social networks
Through our website, you can access the social networks Facebook or Youtube with open access to all users. These are websites where you can register and follow us for free. On these social networks, you can find out about our activities and opinions, and access photos and videos.
As a user of these social networks, you must be aware that they are independent of our BirdGard Iberia online store and are open, that is, they are visible to all its users, and the privacy policies to apply to this content are those set by Facebook or YouTube. BirdGard Iberia is not the owner of these social networks.